The First Steps
The First Steps
Whether death occurs at home or in hospital, arrangements for the funeral will have to be made. Our staff are all trained to assist and advise you at each step of the way, our aim is to make this daunting task as easy as possible. We will explain everything as the arrangements progress as well as answer any questions you may have. This is best done at one of our offices, of which we have six, that are strategically positioned around Birmingham so as to be convenient to everyone. If, however, you would prefer the arrangements to be made at your home, this can be arranged. Whatever you decide, it is always best to telephone first so that we can advise you of the things to do and also answer any immediate questions you may have.
Our telephones are answered by our staff 24 hours a day and our contact number is:- 0121 458 5859
Registration of the Death
Unless the death is sudden or unexpected, the doctor or hospital will issue the Medical Certificate of Cause of Death, which can normally be collected from the hospital or Doctor’s surgery the next day. This Certificate must be taken to the Registrar’s Office in the sub district in which death occurred. It is now necessary to make an appointment to visit the Registrar and our offices can give you the telephone numbers. Regrettably, the registration is the one thing that we are not allowed to do on your behalf; however, we will be pleased to offer any assistance we can or provide transport to and from the Registry Office if required.
Department for Work and Pensions and Probate
We can also offer help and advice with DWP claims for those receiving benefits. We are pleased to offer, as agents, the services of specialists dealing with probate. Details are available upon request of a firm this company can recommend.
Registrar’s Contact Details
To make an appointment please call: 0121 675 1000
It is possible to make appointments online, however we advise booking by telephone to ensure that your booking is arranged as soon as possible.
Information required by the Registrar
• The Medical Certificate. as previously mentioned.
• The full name of the deceased. Including aliases and maiden name.
• The date and place of birth of the deceased. Birth certificate is helpful but not essential.
• The usual residence of the deceased. The normal home address of the deceased.
• The occupation of the deceased. Or past occupation if retired.
• The husband’s occupation. If applicable.
• The date and place of death.
The registrar will then issue two Certificates.
1. Green Disposal Certificate (this must be given to us)
2. The Death Certificate
The Death Certificate is a copy of the entry into the
register, it is not required by us for any part of the funeral arrangements.
You should obtain sufficient copies of the Death Certificate for insurance companies and banks, etc.
There is a small fee to be paid for the Certificates.